All  Foot Care Visits In all Settings (Residential, Group Home, LTC, Retirement) Include

• Facility Foot Care ONLY– All contracted foot care nurses (if required) will complete COVID Rapid Testing if required. If a facility or unit within the facility is in outbreak, all foot care services will be held until the outbreak resolves or as directed by the management team. 

• Health and Risk Assessment– The provider will ask questions about your health history or medications. This is used to determine your risk factors and for treatment plans.

• Assessment of the Foot – skin, nail, circulation, sensation, foot health check. 

• All Supplies Provided-  The providers will use instruments and supplies during care that are sterile (autoclaved) and/or single use (reducing the risk for infection/Public Health best practice)

• Disinfection of the Foot– The foot care provider will NOT SOAK feet. They will disinfect the foot before and after care. They do not provide a Pedicure, they provide medical foot care treatment.

• Toe and Finger Nail  Trimming- Basic finger nail care is provided using new nippers (different than the foot care nippers).  Foot care and finger nail care provided is trimming and filing of nails. They  will not push back cuticles or trim cuticles, we are not providing a manicure. Nails are trimmed in a manor to prevent complications. 

• Referral or Recommendations– The foot care provider can provide a referral or recommendation to appropriate care if needed. A RN/RPN or PSW is unable to diagnosis or prescribe. They may refer you to your family doctor or a private care Chiropodist depending on your assessment findings. 

• Personal Protective Equipment– All contracted foot care providers will wear, gown, gloves, procedural mask and shield/goggles during all foot care procedures.

• Vaccination Status– All foot care providers that provide foot care in residential and facilities have had their covid vaccination.

• Contracted Foot Care Providers– All foot care providers are independent foot care practitioners and are responsible for their own health and safety and to protect the public.

• Documentation- All contracted providers are required  to chart on the care that they provide. All charting will be solely in the possession of the foot care provider providing care and will only be shared with other members of the healthcare team with the clients permission. 

Facility Care

• Foot care services will be postponed due to outbreak in the facility and/or government orders and will resume once orders are received by the proper governing sources. Please communicate any changes within the home right away!
• All consent forms or changes to consent forms please place original in resident’s chart. PLEASE EMAIL A SCANNED COPY TO admin@footcareniagara.com
• Unable to scan?  We have a digital consent form that can be filled out. Please email us and the link will be sent.

Residential Care

• The appointment time is reserved just for you. Our providers make every effort to be on time for scheduled appointments. In return, we ask that you help us by keeping your scheduled appointments and by notifying us in advance when you are unable to do so. When you give us advanced notice we are able to accommodate other patients.  
• A missed appointment is when you fail to show for a scheduled appointment, do not answer the door or phone, not present in room, without notifying the clinic or when you cancel without sufficient notice and or refuse care and the nurse has shown up to your residence.
• If you are unable to attend your scheduled appointment, contact our clinic immediately (905) 708-9817 or email admin@footcareniagara.com.
• Since appointments are in high demand, your prompt cancellation will give another patient the opportunity to access timely care. Appointments that are not cancelled 24 hrs prior to your scheduled appointment will be subject to a cancellation fee of $20.00 (this includes missed appointments see above). This fee will be added to your next appointment.
• There is no charge for rescheduling or cancelling an appointment if we are notified 24hrs prior.

We appreciate your compliance and understanding with this policy so that we can continue to provide excellent care as well as excellent customer service. 

 This privacy notice discloses the privacy practices for www.footcareniagara.com
This privacy notice applies solely to information collected by this website. It will notify you of the following:
What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing 
Niagara Mobile Foot Care will only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.  
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
We reserve the right to disclose the Collected Information upon the following circumstances:
As required by law, such as to comply with a subpoena, or similar legal process.
-when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Your Access to and Control Over Information 
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.
Security 
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data, addresses, phone numbers), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (905-708-9817) or via email.